Frequently asked questions

Before and after your order

When will my order arrive?

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.

Which carrier is used?

The listed Standard shipping carrier is USPS. The shipping origin is 835 Ten Mile Rd, Baxley, Georgia, 31513, United States.

Can I return an item?

Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.

How is the order fulfilled?

No third-party fulfillment partner

Is there a restocking fee?

No restocking fee is charged for eligible returns.

Who pays return shipping?

We provide prepaid return shipping for all approved returns.

How can I contact the store?

Email support@owalalifeus7.shop or call 617-592-6799. Support availability is Weekdays 9 AM to 5 PM.

Contact information

Store Owala
Legal operator owalalifeus7
Business address 835 Ten Mile Rd, Baxley, Georgia, 31513, United States
Email support@owalalifeus7.shop
Phone 617-592-6799
Support hours Weekdays 9 AM to 5 PM